Legal

Privacy Policy

How Cova Spa collects, uses, and protects your personal information.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, phone number, email address.
  • Appointment Details: Information related to your bookings, such as treatment type and time.
  • Media Content: Photos and videos of treatment progress (without showing your face or any identifiable features) with your consent.
  • Communication Data: Records of your inquiries, feedback, or promotional preferences.

2. How We Use Your Information

We use the information we collect to:

  • Schedule and confirm appointments.
  • Provide personalized treatments and services.
  • Improve our services based on client feedback.
  • Share promotional offers and updates (with your consent).
  • Display anonymous progress photos or videos for promotional or educational purposes.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

  • Service Providers: Trusted partners who help us operate our website, manage bookings, or process payments.
  • Legal Requirements: If required by law or in response to legal requests.

4. Protecting Your Information

We take reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections to any inaccurate information.
  • Withdraw consent for promotional communications.
  • Request the deletion of your personal data, subject to legal obligations.

6. Consent for Media Use

By signing our Video and Photo Release Form, you consent to the use of anonymous photos or videos for promotional purposes. You may revoke this consent at any time by providing written notice, although previously shared material cannot be retracted.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revised effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

By using our services or providing your personal information, you acknowledge that you have read and understood this Privacy Policy.

Effective Date: 12/26/2024